Comments for Suspended Judgement

Comment on The physiognomy of identity? by Lee Oades

Lee Oades — Wed, 18 Aug 2010 22:29:07 +0000

Very, very interesting and as you say, something that I’ve not (consciously) thought about – although something I do all the time, we all do. I guess the same could be said for websites – there are those that we’ve come to trust, and others that despite what they say, have no credibility when it comes to, for example, trusting them enough for me to register or make a purchase.

At the end of the day, the reputation/achievements of a person on ebay or Stack Overflow speak volumes more than their name. If you could see a photo of the seller, that would almost certainly alter your perception of them. What if you had a video tour of their house!

Comment on Is the Music Piracy War over? by Chris D.

Chris D. — Tue, 20 Jul 2010 15:10:37 +0000

I agree with you Troy
See Jeff Jarvis’ What Would Google Do under ‘New Business Reality’: Middlemen are Doomed…
See page 8 here: http://www.slideshare.net/jeffjarvis/wwgd-the-powerpoint

Comment on Is the Music Piracy War over? by Troy

Troy — Tue, 20 Jul 2010 14:13:31 +0000

The music industry and piracy – it is rather strange to read about it. We are told such piracy steals from the artist. Less often are we told the artist tends to get 7 to 10 percent of the “profit” in music sales, 90% going to, well, someone else (one wonders, is it the same someone whose panties are really tied in the biggest knot over piracy)?

It makes me wonder if the fact of piracy will not, when all settles down, lead to the artist seeing the 90% and the “industry” seeing closer to 10% of the pure profit from sales. For example an artist might give away lousy file format recording of their work (like MP3 files) and then charge for the full file transfer (at the cost of a normal cd, minus the cost of making the cd, minus the 90% of the cd profit that would go to the non-artist, would leave about $2 for the full file CD download, most of which would go directly to the artist).

I personally would buy far more music that way and with my money I would purchase far less crap. In any event, I suspect in the long run the technological changes introduced by computers will have the tendency to decrease the profit of those who simply collect on the art work of others.

Comment on Customer engagement – Chinese style… by Nick Dymond

Nick Dymond — Fri, 16 Jul 2010 15:35:35 +0000

Any more news?

Comment on Customer engagement – Chinese style… by Chris D.

Chris D. — Wed, 14 Jul 2010 23:03:45 +0000

See the updates above, Nick

Comment on Customer engagement – Chinese style… by Nick Dymond

Nick Dymond — Wed, 14 Jul 2010 22:29:28 +0000

Yeah, I think it is.

Really odd. For all the unprofessionalism, I feel really quite sorry for her. I mean, yes, she could be a nutcase, but it’s very difficult to try to second guess the motives and nature of someone from such a dramatically different culture.

I’d implore you to dig deeper as it could be quite revealing, but at the same time, I’d be anxious about inadvertently getting her into more trouble.

What ya’ gonna do?

Comment on Customer engagement – Chinese style… by Chris D.

Chris D. — Wed, 14 Jul 2010 21:54:57 +0000

It’s possible about the caching. Or else its really just a bad *rating* and a separate feedback email…
But also she’s asking me to rate her customer service experience – maybe I should have just explained to her that the app store doesn’t let me do that specifically. I don’t know.

It sounds so genuine, doesn’t it?

Comment on Customer engagement – Chinese style… by Nick Dymond

Nick Dymond — Wed, 14 Jul 2010 21:45:07 +0000

I’m not big on internet acronyms, but I feel that at this juncture the only sensible response is:

“WTF”

Is there some sort of caching on the app store site meaning that the public might not see the review until sometime after the product owners have received notification?

Keep us updated.

P.S. I love the fact she referred to you as “CD”.

Comment on Remixing is important and not important by Lawrence Lessig: Re-examining the remix – Suspended Judgement

Lawrence Lessig: Re-examining the remix – Suspended Judgement — Fri, 04 Jun 2010 10:01:17 +0000

[...] few months ago, before the Digital Economy Bill was rammed through parliament, I wrote a post about a video by Julian Sanchez on [...]

Comment on Remixing is important and not important by Chris D.

Chris D. — Sat, 29 May 2010 16:29:15 +0000

Hmm I agree with pretty much all of that Govinda, but I wonder whether South Korean companies that manufacture prefab avatars are really a slave-caste or whether they primarily serve their domestic market and have in fact created a whole host of new services that require low-skill knowledge labour that our economy is almost entirely lacking…